Support

Real human, real reply.

Wordie is built and supported by one person — Mehmet. If something doesn't work, email me and I'll reply, usually within a day.

Email support

wordie@makduman.com

App Store page

Reviews, version history, and reinstall.

Before you write, two quick things that fix 80% of issues:

  1. Restore purchases: Open Wordie → Profile → Restore Purchases. This re-syncs your Wordie+ entitlement on a new device or after a reinstall.
  2. Camera permission: If the camera screen is black, check iOS Settings → Privacy & Security → Camera → Wordie.

Questions worth answering.

  • Is Wordie free?

    Yes. The free tier includes 5 captures per day and a 50-card deck. Wordie+ removes those limits, adds premium voices, and lets you switch target languages.

  • What languages does Wordie support?

    Twelve target languages: English (US and UK), Turkish, Spanish, French, German, Italian, Portuguese (Portugal and Brazil), Chinese, Japanese, and Korean. The app interface is localised in eleven languages.

  • How does the camera recognize objects?

    A downscaled thumbnail of your photo is sent to Google Gemini Flash for one recognition call. Subject segmentation and the particle dissolve animation run entirely on-device with Apple Vision. You can disable cloud recognition in Settings and use the on-device Apple Vision classifier instead.

  • Do you collect my photos?

    No. Wordie has no servers. Your photos stay on your device. Only a downscaled thumbnail leaves your device for the single recognition API call — and you can turn that off in Settings to keep everything on-device.

  • Does Wordie work offline?

    Translation, review, and deck management all work offline. Object recognition requires internet, or use the offline Apple Vision fallback that ships in Settings.

  • Is there an Android version?

    Not today. Wordie is iPhone-only because it is built on Apple Vision, the Translation framework, and SwiftData. We are not currently planning an Android port.

  • Can I cancel my subscription?

    Yes, any time. Open iOS Settings, tap your Apple ID, then Subscriptions, then Wordie+. If you cancel during the free trial you are never charged.

  • What if the app misidentifies an object?

    Tap the word in your deck and choose Edit translation to correct it. Your correction stays on your device — Wordie never collects card edits.